Important Information about RLSS UK Shop We have some fantastic news to share with you about RLSS Direct. It is important to us as a charity and business that we provide you, our customers, and members with the tools and services to assist you in the delivery of vital training to help save lives. We have listened to your feedback and have been working hard behind the scenes in 2020 to develop a new shop where you can purchase everything you need for: lifesaving; lifeguarding; training; water safety education; and much more. On the 16, December 2020, RLSS Direct will close its doors and, the brand new, exciting RLSS UK Shop will open. We can’t wait for you to see the new look and feel. There will be a minor transition period as we will be moving the warehouse from Northern Ireland to England. Orders you place from 17, December 2020 until 3, January 2021, will be dispatched on or after 4, January 2021. If you need course materials during this time, please make sure you are prepared, by ordering before close of business on the 16, December 2020. The good news is, there will be limited disruption to the way you order and pay for items with RLSS UK Shop: Online orders by Credit or Debit Card through the new shop website Just like now, you will still be able to order goods through the new RLSS UK Shop by credit or debit card. Online orders by Purchase Order From the 17, December 2020, providing you have a pre-existing credit agreement, you will be able to make an online order and pay with a purchase order at checkout. Orders by company finance systems Where you use your company finance system to place orders, you can continue to place orders in the same way. Orders will be directed, to RLSS UK Shop, and, payment, will be made to RLSS UK Enterprises Ltd. Please note for a short period, as we transfer all of our qualifications to be fully managed and processed on tahdah, candidates packs can be ordered by emailing [email protected] or by calling our Finance Team on 0300 3230 096. If you are planning to order candidate packs and shop products in one transaction email your PO to [email protected] and we will do the work for you. You may miss some of your favourite characters from Northern Ireland, but, the good news is that the operation will now be managed, in Worcester, providing you with a one-stop-shop. We are incredibly grateful to our colleagues in Northern Ireland who have been fulfilling orders for two decades. I’m sure, much like us, you are very excited about the changes and how they will support and bring you new opportunities in 2021.