Reporting damaged or missing water rescue equipment For a step-by-step guide to registering water rescue equipment without a GoodSAM account holder click here For a step-by-step guide to registering water rescue equipment with GoodSAM account holder click here For instructions on how to download and register for the GoodSAM app click here If whilst, as a first responder, you are registering Public Rescue Equipment (PRE), including life rings and throw lines, you notice that some are damaged or missing, we would appreciate you reporting it in the app. We will then, temporarily remove it from the map, contact the landowner or local authority to notify them that the equipment is not fit for purpose, and ask them to ensure that it is repaired or replaced as soon as possible and when we have confirmation the issue has been resolved we will replace it on the lifesaving map. Here are the instructions for reporting damage. Open the app Log on to your account. Click on the water rescue equipment icon in your location. Check that the water rescue equipment device displayed is correct. Input as much detail as possible about why you are submitting a report - has the equipment been vandalised? is it not intact? are there pieces missing? has the writing worn away? Etc. Then click the report button. You will receive a message to say that you have successfully reported that the equipment is broken or damaged. The water rescue equipment icon will then be temporarily removed from the map until the issue you reported has been resolved. Thank you for helping to ensure that the lifesaving equipment is available if needed in case of an emergency. Manage Cookie Preferences