Get in contact with us

You can contact us in many ways depending on the nature of your enquiry.

Contact Us

If you are looking to make an enquiry to the society, our customer service team will be able to help. Read more

Service Status - Internet and Phone Lines

System Status updates on all RLSS UK Services. Read more

Out of Hours

Looking to get in contact with the society but it's outside our normal working hours? Read more

Compliance with RLSS UK

For all your latest updates and FAQs click here. You can also contact our compliance team using the contact form. Read more

Report a Rescue

Have you been rescued by an RLSS UK Lifeguard or do you have an interesting story from your area? Read more

Media Enquiries

Do you have a media enquiry? You can get in touch with our communications team through this page. Read more

Request to use the RLSS UK logo

New award for Swimming Teachers and Swim Schools

We are thrilled to launch a new training course and award aimed at swim school owners or those working within a swim school with responsibilities for health and safety.
Our next Don't Drink and Drown Campaign

Get involved with our next Don't Drink and Drown campaign taking place 6 -12 December 2021.
Freshers 2021

Starting University can be an exciting time full of so many possibilities and new experiences! As much as it’s good to make the most of University life, it’s still important to keep safe while doing that.
Tom Jones

Tom tragically lost his life aged 18-years-old when he disappeared after a night out during his first week as a student. His body was later discovered in the River Severn.

National Pool Lifeguard Qualification (NPLQ)

Become a Pool Lifeguard with the RLSS UK's National Pool Lifeguard Qualification (NPLQ) We have trained over 90,000 Lifeguards. Click here to find out more and book onto a course!
Activate or Create your RLSS UK Account (Powered by tahdah)

Find out how to log in to your RLSS UK Account (Powered by tahdah), view our how-to guides and all the latest FAQs.
Find a Course (RLSS UK Course Finder)

Looking to find a course? This page will direct you to where you need to go.
Cold Water Shock – the Facts

The term ‘cold water shock’ refers to a range of natural reactions that our bodies take to protect us when we enter cold water (although these reactions can sometimes work against us). And with cold water being anything from approximately the temperature of a swimming pool and below, we are not just talking about icy cold water here.
Rookie Lifeguard

RLSS UK’s Rookie Lifeguard programme gives your child the skills they need to be confident in the pool and by the sea.
Contact Us

If you are looking to make an enquiry to the society, our customer service team will be able to help.
RLSS UK Qualifications and Awards
National Vocational Beach Lifeguard Qualification (NVBLQ)

The National Vocational Beach Lifeguard Qualification (NVBLQ) is the core qualification for anyone seeking employment on UK Beaches. The NVBLQ ensures that the qualified lifeguard has the knowledge and skills required to operate effectively across a range of beach environments.
National Rescue Award for Swimming Teachers and Coaches (NRASTC)

NRASTC is a supervision and rescue qualification for teachers working on the poolside or in the water during programmed activities, such as a swimming lesson.
Summer Water Safety

Every year people drown both at home and on holiday because they don’t take simple precautions, so reaching people with water safety messages is vital.