Get in contact with us

You can contact us in many ways depending on the nature of your enquiry.

Contact Us

If you are looking to make an enquiry to the society, our customer service team will be able to help. Read more

Service Status - Internet and Phone Lines

System Status updates on all RLSS UK Services. Read more

Out of Hours

Looking to get in contact with the society but it's outside our normal working hours? Read more

Compliance with RLSS UK

For all your latest updates and FAQs click here. You can also contact our compliance team using the contact form. Read more

Report a Rescue

Have you been rescued by an RLSS UK Lifeguard or do you have an interesting story from your area? Read more

Media Enquiries

Do you have a media enquiry? You can get in touch with our communications team through this page. Read more

Request to use the RLSS UK logo

Course Management through your RLSS UK Account (powered by tahdah)

Instructions on how to manage courses using a RLSS UK Account (powered by tahdah) including registering a course, setting up pricing, adding candidates, submitting results, and managing a failed candidate.
Our CEO Robert Gofton's update (June 2021)

It has been a while since the last one but, as you can imagine, things have been a little hectic since January 2021! I won’t dwell on us going back into a lockdown at the start of the year because I want to focus on the positive changes since then.
Laurence kenyon
National lifesaving charity RLSS UK, warns there could be a steep increase in accidental drownings this summer.

A rise in drowning figures has prompted the Royal Life Saving Society UK (RLSS UK) to encourage parents to teach their children how to stay safe and enjoy water safely this summer, as part of its national Drowning Prevention Week campaign, 19-26 June 2021.

National Pool Lifeguard Qualification (NPLQ)

Become a Pool Lifeguard with the RLSS UK's National Pool Lifeguard Qualification (NPLQ) We have trained over 90,000 Lifeguards. Click here to find out more and book onto a course!
Activate or Create your RLSS UK Account (Powered by tahdah)

Find out how to log in to your RLSS UK Account (Powered by tahdah), view our how-to guides and all the latest FAQs.
17-24 years old and just qualified as a lifeguard? Then the BBC are looking to speak to you for their new series of BBC Bitesize.

Could you share your journey and experiences to help other young people make career choices of their own?
Rookie Lifeguard

RLSS UK’s Rookie Lifeguard programme gives your child the skills they need to be confident in the pool and by the sea.
Contact Us

If you are looking to make an enquiry to the society, our customer service team will be able to help.
RLSS UK reaction to Government announcement on 10 May

Yesterday, the UK Government announced that from Wednesday 13 May, some sports will be able to restart. We await further clarity from the Government over the coming days, for now we offer our interpretation and response to this announcement.
National Vocational Beach Lifeguard Qualification (NVBLQ)

The National Vocational Beach Lifeguard Qualification (NVBLQ) is the core qualification for anyone seeking employment on UK Beaches. The NVBLQ ensures that the qualified lifeguard has the knowledge and skills required to operate effectively across a range of beach environments.
National Rescue Award for Swimming Teachers and Coaches (NRASTC)

NRASTC is a supervision and rescue qualification for teachers working on the poolside or in the water during programmed activities, such as a swimming lesson.
Cold water shock – the facts

The term ‘cold water shock’ refers to a range of natural reactions that our bodies take to protect us when we enter cold water (although these reactions can sometimes work against us). And with cold water being anything from approximately the temperature of a swimming pool and below, we are not just talking about icy cold water here.
RLSS UK Qualifications and Awards