Our main contact details are:
Telephone: 0300 323 0096 (Options available for different departments when you call)Email: [email protected] Address: RLSS UK, Red Hill House, 227 London Road, Worcester, WR5 2JG.
The telephone and email addresses are monitored from 9 am until 5 pm, Monday to Friday (excluding Bank Holidays). Outside of these hours, there are many helpful pages on this website. You can use the search function by clicking the blue button labelled 'Search'.
We also have accounts on:
Or our Closed Facebook Groups are:
View our Customer Service Statement
Contact a specific department directly. Read more
All the information you need to make a payment to RLSS UK. Read more
System Status updates on all RLSS UK Services. Read more
Looking to get in contact with the society but it's outside our normal working hours? Read more
Have you been rescued or do you know about a rescue story from your area? Read more
Do you have a media enquiry? Get in touch with our communications team. Read more
Please complete this form to request permission to use the RLSS UK logo. Read more