How-to guides and FAQs

There are a series of how-to guides and FAQs to support you with using your RLSS UK Account (powered by tahdah), including how to download my certificate, or do online learning - click the link below.

All how to guides 

All FAQs

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I have already activated or created my RLSS UK Account

Login to your RLSS UK Account with your Username and Password

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I have a RLSS UK award/qualification/membership but have not yet activated my RLSS UK Account.

If you have a RLSS UK award, qualification or RLSS UK membership, you will already have a RLSS UK Account and unique Society Number. All you need to do is activate your RLSS UK Account using your Society Number which can be found on your certificate or any correspondence from RLSS UK (it begins with a 3). If you cannot find it, please do not create another account, please contact us at [email protected] or on 0300 3230 096. As part of the RLSS UK Account activation process, you will receive an email from us asking you to verify your email (check your junk/spam inbox). This is the crucial final step and then you are good to go!

STOP - if you create another account, you will prevent access to certificates, online learning, and much more.

Activate your RLSS UK Account using your Society Number

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I am new to RLSS UK

If you have never held a RLSS UK award, qualification or RLSS UK membership, you do not have an account and will need to create one. Creating your RLSS UK Account is easy. Just click the link below and, don't forget, shortly after setting up your RLSS UK Account you will receive an email from us asking you to verify your email (check your junk/spam inbox). This is the crucial final step and, then you are good to go! 

You must be new to RLSS UK to create a RLSS UK Account.

Create a RLSS UK Account

View the guide to creating a RLSS UK Account