Your Account Are you already a member? If you are already a member of RLSS UK you will receive a message to the email address we have on record asking you to claim your account. If you have not received your email click here to claim your account. If you are still struggling to claim your account please use our instant messaging service on tahdah (red icon on the page) To view our how to guides click here. Are you a new customer? You can create a new account and become a member here. You can view our full roll our plan here.