Feedback and Complaints

Please provide details of your feedback. If you are making a complaint, please provide a full description of your complaint, including the subject matter, dates and times, and any names of the people you have dealt with so far if relevant. You may upload supporting documentation below if required.

By completing this form you agree to our privacy policy which you can view at

RLSS UK is committed to protecting your personal data in accordance with the Data Protection Act 2018 (DPA18) and the UK General Data Protection Regulations (UK GDPR).
By completing this form, you consent to RLSS UK processing your personal data in order to process your feedback or to investigate your concerns.
RLSS UK is fairly and lawfully collecting this data under the UK GDPR Article 6 1(f), where processing is necessary for the purposes of legitimate interest.
RLSS UK only captures the necessary personal data to conduct this purpose and will only use the captured data for the agreed purpose.
As RLSS UK hold your data for this agreed purpose based on your consent, you have the right to withdraw your consent at any time. Please email [email protected] if you wish to withdraw your consent.
RLSS UK retain this data for 5 years after which it will be permanently deleted from our RLSS UK systems.
Please refer to RLSS UK’s Privacy Policy ( for further information on how we handle your data.