RLSS UK's Head of Compliance and Governance - Richard Flavell, and Principal Standards Manager - Donna Bristoll, presented on Friday 23 June, about Compliance - Sharing Best Practice.

Click here to download the slides from their presentation

If you have further questions, please get in touch with Richard or Donna at [email protected] or call 0300 323 0096 (and select the Compliance option). 

Richard Flavell  

Richard is RLSS UK's Head of Compliance and Governance and Responsible Officer – the organisation's authoritative point of contact for RLSS UK Qualifications. His role includes ensuring RLSS UK meets the regulatory requirements of an awarding organisation and overseeing governance policies and procedures. He started his career as a lifeguard in 2006 and has had many roles within the industry before joining RLSS UK in 2018. 

Donna Bristoll 

Donna has been with RLSS UK for just over 12 months. Working in the compliance team as a Principal Standards Manager, Donna is responsible for conducting face-to-face audits and co-ordinating the team of associate auditors.

She came to the RLSS UK family, after 16 years working within leisure. Her roles included Lifeguard, Duty Manager, Operations Manager, Health and Safety support, and ATC Co-ordinator for a large Multi-site Operator.  

During that time, also became a Trainer Assessor, Mentor, and delivered multiple regulated, and non-regulated courses within the leisure industry and around the communities, as each of the qualifications has developed and evolved.

Click here for more information about other speakers at the RLSS UK Conference 2023