Course pre-requisites

Candidates must meet the pre-requisites for the course they are applying for, qualifications must be held
at the time of the course being delivered and must be maintained.


Payment must be made prior to the commencement of the course. The processing will be by RLSS UK, the charity that directly controls IQL Limited. Purchase orders must be made payable to IQL UK Ltd and sent to [email protected] and should include the candidate's name, the candidate's Society number (if known), organisation name society number, and the course they are enrolling on.

Acceptance of Entry

Applications will be accepted by IQL UK provided that all conditions are satisfied, and it is complete in every detail and accompanied by the course fee. For full details of course pre-requisites please refer to the guidance for the course which can be found here.


To become a member please click here


Upon receipt of your application, IQL UK or its representatives will commence arrangements to host the course. Should you need to cancel your place on the course, you must do so at least 5 working days (Monday to Friday) prior to the course start date, the course fees will then be transferred.

If cancelled within 5 working days no refund will be given.

In the unlikely situation that an IQL UK course must be cancelled we reserve the right to reschedule and transfer to a revised date, we will notify you within 10 working days (Monday to Friday) if this is the case and you will be given the opportunity to transfer to another course or receive a full refund of the course fees.

If the event/course cannot be rescheduled, fees will be refunded in full by IQL UK. Travel and accommodation costs incurred will remain the responsibility of the participant and we advise you to consider appropriate travel insurance.


Full attendance is required for all IQL UK courses, in the instance of any lateness or absences, the course trainer must be advised asap and has the right to decline certification. In such cases the course fee remains payable.


For full details of IQL UK policies please click here.

ID Verification

Photographic proof of ID is required to be shown to the course trainer.

Contact Details

Email: [email protected]
Telephone: 0300 323 0096
Address: RLSS UK, Red Hill House, 227 London Road, Worcester, WR5 2JG.

Last updated: May 2021