Welcome to My RLSS UK, an online area dedicated to providing our qualification holders, members, stakeholders, and supporters with easy access to the latest industry safety guidance, policies, resources, and opportunities. As well as providing specialist information, the area signposts you to relevant services and features within your RLSS UK Account (powered by tahdah). 

Every individual, organisation, club, branch, and group in our community is invaluable to us, and we endeavour to provide solutions and added value wherever possible in the hope that you will become a lifelong ambassador of the Royal Life Saving Society UK (RLSS UK). Together we can work towards the Charity's mission to be the leader in lifesaving and lifeguarding in the UK and Ireland. By sharing our combined expertise and knowledge, with as many people as possible, we can provide everyone with the potential to save lives and enjoy water safely. 

We hope you find the area useful, if you require further support please call 0300 323 0096 or email [email protected]. 

What is Internal Quality Assurance?

Internal Quality Assurance (IQA) is a way for an Approved Training Centre or Provider (ATC/P) to carry out checks on both course delivery and assessments.

It is a requirement that all ATC/P’s conduct IQA checks.

The purpose of IQA checks are to ensure:

  • Candidates are treated fairly and consistently
  • Trainers and Assessors are adhering to the awarding organisation’s guidance and policies
  • Course delivery is standardised
  • Assessments are marked consistently in line with the relevant syllabus

IQA Requirements

It’s important to note that depending upon the qualification being delivered, different IQA requirements need to be met. Information on this can be found within the Approved Training Centre and Provider Guidance Manual.

IQA Resources

There are a range of resources available for ATC/P’s to support them with their IQA obligations. The resources can be found within the Resource and Document area on an individuals RLSS UK Account providing they have one of the following roles within an ATC/P:

  • ATC/P Co-ordinator
  • Global Admin
  • Admin
  • Course Organiser
  • Global Course Organiser
  • Global Trainer
  • Trainer
  • Internal Verifier


Hold a RLSS UK IQA qualification or one from another Awarding Organisation (providing this is registered with us). 

If you meet the criteria above, to access the resources follow these steps:

  1. Log into your RLSS UK account
  2. Click on the resource and document area tab
  3. Click into the ATC/ ATP Administration folder followed by Internal Quality Assurance

Click here to log onto your RLSS UK Account

Further guidance and FAQ’s

For further guidance on the IQA processes and procedures we recommend you refer to the Approved Training Centre and Provider Guidance Manual and complete the IQA online familiarisation session. This is available to all those with an RLSS UK Account and is FREE!

To access this, when logged into your account hover over awards and training and select online learning. From there filter to compliance and select the IQA familiarisation session. 

Click here for FAQ’s on the IQA process and procedures.

Looking for someone to complete an IQA for you?

For assistance finding Internal Quality Assurers visit  RLSS UK Support Finder