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  • get-in-contact-with-us
  1. Home
  2. Get in contact with us

Get in contact with us

You can contact us in many ways depending on the nature of your enquiry.

Contact Us

Contact Us

If you are looking to make an enquiry to the society, our customer service team will be able to help. Read more

Published: 7th September, 2020

Updated: 22nd June, 2022

Author: James Soley

Service Status - Internet and Phone Lines

Service Status - Internet and Phone Lines

System Status updates on all RLSS UK Services. Read more

Published: 17th December, 2019

Updated: 30th November, 2021

Author: James Soley

Out of Hours

Out of Hours

Looking to get in contact with the society but it's outside our normal working hours? Read more

Published: 6th January, 2019

Updated: 28th February, 2022

Author: James Soley

Compliance with RLSS UK

Compliance with RLSS UK

For all your latest updates and FAQs click here. You can also contact our compliance team using the contact form. Read more

Published: 7th September, 2018

Updated: 16th July, 2019

Author: James Soley

Report a Rescue

Report a Rescue

Have you been rescued by an RLSS UK Lifeguard or do you have an interesting story from your area? Read more

Published: 6th August, 2018

Updated: 4th June, 2020

Author: James Soley

Media Enquiries

Media Enquiries

Do you have a media enquiry? You can get in touch with our communications team through this page. Read more

Published: 6th August, 2018

Updated: 23rd June, 2022

Author: James Soley

Request to use the RLSS UK logo

Request to use the RLSS UK logo

Read more

Published: 5th August, 2018

Updated: 4th May, 2021

Author: Teri Youl

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Showing 10 of 7

Latest

  • Drowning Prevention Week 2022 - thank you

    Drowning Prevention Week 2022 - thank you

    Lee Heard, Charity Director on Drowning Prevention Week 2022 "As we reach the end of Royal Life Saving Society UK’s 9th annual Drowning Prevention Week campaign, I wanted to say a huge thank you to all our members, staff, supporters, and strategic partners who have played a role in sharing our vital water safety messaging this year.

  • MPs support Royal Life Saving Society UK’s Drowning Prevention Week.

    MPs support Royal Life Saving Society UK’s Drowning Prevention Week.

    This week the Royal Life Saving Society UK (RLSS UK) brought its annual Drowning Prevention Week campaign to Westminster.

  • Training Administrator

    Training Administrator

  • Trainer Assessor (TA) Upskill Opportunities and Updates

Most read

  • National Pool Lifeguard Qualification (NPLQ)

    National Pool Lifeguard Qualification (NPLQ)

    Become a Pool Lifeguard with the RLSS UK's National Pool Lifeguard Qualification (NPLQ). There are currently more than 90,000 RLSS UK trained Lifeguards. Click here to find out more and book onto a course!

  • Activate or Create your RLSS UK Account (Powered by tahdah)

    Activate or Create your RLSS UK Account (Powered by tahdah)

    Find out how to log in to your RLSS UK Account (Powered by tahdah), view our how-to guides and all the latest FAQs.

  • Find a Course (RLSS UK Course Finder)

    Find a Course (RLSS UK Course Finder)

    Looking to find a course? This page will direct you to where you need to go.

  • Cold Water Shock – the Facts

    Cold Water Shock – the Facts

    The term ‘cold water shock’ refers to a range of natural reactions that our bodies take to protect us when we enter cold water (although these reactions can sometimes work against us).

  • Rookie Lifeguard

    Rookie Lifeguard

    RLSS UK’s Rookie Lifeguard programme gives your child the skills they need to be confident in the pool and by the sea.

  • RLSS UK Qualifications and Awards

  • Contact Us

    Contact Us

    If you are looking to make an enquiry to the society, our customer service team will be able to help.

  • National Vocational Beach Lifeguard Qualification (NVBLQ)

    National Vocational Beach Lifeguard Qualification (NVBLQ)

    The National Vocational Beach Lifeguard Qualification (NVBLQ) is the core qualification for anyone seeking employment on UK Beaches. The NVBLQ ensures that the qualified lifeguard has the knowledge and skills required to operate effectively across a range of beach environments.

  • National Rescue Award for Swimming Teachers and Coaches (NRASTC)

    National Rescue Award for Swimming Teachers and Coaches (NRASTC)

    NRASTC is a supervision and rescue qualification for teachers working on the poolside or in the water during programmed activities, such as a swimming lesson.

  • How RLSS UK Certification Works

    How RLSS UK Certification Works

    How certification for our National Pool Lifeguard Course and all RLSS UK courses work.

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The Royal Life Saving Society UK (RLSS UK) is a registered charity in England, Wales (1046060), and Scotland (SC037912). Company limited by guarantee registered in England and Wales (3033781). Registered office: RLSS UK, Red Hill House, 227 London Road, Worcester, WR5 2JG Images and copyright © RLSS UK.

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