There are lots of ways to contact us, depending on the nature of your enquiry. Below you’ll find our main phone number, Head Office address, email address, and contact emails details for individual departments.
Our main contact details are:
Telephone: 0300 323 0096 (Options available for different departments when you call)Email: [email protected] Address: RLSS UK, Red Hill House, 227 London Road, Worcester, WR5 2JG.
The telephone and email addresses are monitored from 9 am until 5 pm, Monday to Friday (excluding Bank Holidays). Outside of these hours, there are many helpful pages on this website. You can use the search function by clicking the blue button labelled 'Search'.
We also have accounts on:
Or our Closed Facebook Groups are:
If your enquiry is related to a specific department, it may be quicker to contact them directly - click the Department Contact Details page below.
Click here to view our Customer Service Statement
If you are looking to contact a department with RLSS UK you will find the contact details here.
All the information you need to make a payment to RLSS UK.
System Status updates on all RLSS UK Services.
Looking to get in contact with the society but it's outside our normal working hours?
Have you been rescued by an RLSS UK Lifeguard or do you have an interesting story from your area?
Do you have a media enquiry? You can get in touch with our communications team through this page.